What's New

New features have been added to the Work Manager mobile app as well as improvements and bug fixes.

New Features and Enhancements

Work Manager

Work Requests are now available on the Work Manager mobile app. The Work Request feature allows you to:

Work Orders on Work Manager now allow users to pick stock bins for activities including mixing and hauling.

The Inspections pane on Work Manager has been renamed to Reporting Forms. Reporting Forms that have been defined on the Maintenance Manager web application can now be created and edited on Work Manager through this pane. Location information can be captured and edited for each form.

The Asset creation workflow on Work Manager has several new improvements. It has been made more intuitive and easy to access. Both spatial and LRS assets may now be captured using Work Manager. Location information can be edited in Work Manager.

Work Manager now features modern Mapbox Studio style maps. Previous versions of Work Manager featured Mapbox Classic style maps. Clients using Work Manager are encouraged to update to the latest version to take advantage of the modern map styles. AgileAssets will continue to support versions of the app with the Classic maps until Dec 31st 2020.

Improvements have been made to the Sync process to make it faster and more efficient.

Jasper Server

Standard report parameters can now be applied for cascading parameters in the Jasperserver dashboard. Cascading parameters will display limited drop-down lists based on the standard report parameter values.

Other Improvements and Bug Fixes

Known Issues, Limitations, and Restrictions


Existing Known Issues

Supported Third Party Applications and Versions

PlatformSnows 1,2Snows 3Notes
Application ServerApache Tomcat

8.5, 9

JavaOracle Java SE11

*Zulu JDK

Oracle JDK


Zulu JDK is the preferred JDK.

Web Browsers

Internet Explorer11

As of 7.5.1, 81.0.416 and 44.18362 are the stable versions
Chrome80 or newer2
81 is current as of 5/5/2020
FirefoxESR 68.73ESR 78
Mobile SafariiOS 13.X

Safari is coupled with iOS, so the version of Safari is tied to the OS versions supported.

Database ServersOracle Enterprise Edition








Note: ESRI ArcGIS Enterprise with 10.6 includes support for 9.6 (in addition to 9.4.x and 9.5.x)


Server Operating SystemsMS Windows Server2008 R2 64-bit or newer

Red Hat Enterprise Linux5, 6, 7

ReportingJaspersoft, iReport4.X, 6.X
Jaspersoft does not support Java 11 until version 7.5 and must run independently on 8.
Mobile AppsiOS




Note: Structures Inspector and Work Manager apps support tablets only and do not support smart phones. The Fleet Maintenance Manager and Materials Manager apps support both tablets and smart phones.






The Fleet Maintenance Manager and Materials Manager mobile apps are not supported on Android.

Android devices do not usually upgrade their OS.  6.X is from 10/2015 to 10/2016.

Windows 10Fall Creators Update, build 16299 or later

Note: The Fleet Maintenance Manager and Materials Manager mobile apps are not supported on Windows 10

LRS Interface

ESRI ArcGIS Enterprise10.5.1, 10.6, 10.7

For the Roads & Highways Interface

GISESRI ArcGIS Enterprise10.5.1, 10.6

For integrated ArcGIS Enterprise

Application DeploymentDocker18, 19