What's New

New Features and Enhancements

Pavement Express

  • Entire map layers can now be exported from the Scenario Results map and the Inventory map. This will make it easier for pavement managers to share inventory and condition information with stakeholders outside of the application. Layers are exported in the form of zipped shape files with the option of exporting the Roadway layer Or Parking Lot layer.
  • Any existing pavement attributes in the system can now be configured to be used in analysis. This provides greater flexibility for agencies by giving them the ability to use any attribute as a decision variable in analysis. When the attribute is added to the Setup Analysis Columns window, the Decision Variable checkbox can be checked. The system then adds the attribute to the appropriate tables so that it can be used in decision trees with model assignments. 

  • Users can now take any existing pavement attribute and configure it to deteriorate, therefore tracking its performance along with PCI. This is done by adding an existing attribute to the Analysis Columns window and checking the Deteriorates checkbox. The system then adds the attribute to the appropriate tables in the database, enabling the attribute's performance to be tracked in the Detailed Results window.
    Users can uncheck the Deteriorate checkbox in the analysis column window to stop the detailed results workflow related to deterioration. When unchecking this checkbox, the workflow is undone, including the removal of the newly added column from both the detailed results window and the database.

Maintenance Manager

Sign Manufacturing

  • The Annual Sign Replacement Plan (ASRP) window has been updated to map the sign replacement plan data for the record selected in the Plan Details pane. Now, on loading the ASRP window the Sign Face inventory of the login admin unit is displayed on the map, and as a detail line item of a replacement plan is selected in the Plan Details pane, all corresponding sign face assets matching the detail line's Plan ID, Beat, Sign Type, and MUTCD Code are all highlighted on the map. In addition, a new Sign Faces pane has been added to display the selected sign face asset details and to bind this asset data to the Sign Faces inventory layer displayed on the map.
  • The Create Sign Orders window has been updated so that:

    • It supports the fulfillment of the Sign MUTCD items from the Sign Order (SO) details to the requesting admin unit on the SO.

    • The window has a new Fulfill Order for Requested MUTCDs menu item and button on the Sign Order Details pane. 

    • This new button is enabled only for SO Detail rows which can be fulfilled and for users with access level of 4 or higher. To be fulfilled an SO Detail must meet the following conditions:

      • SO's requesting admin unit is the login admin unit

      • The Bar Code Start/End fields are populated

      • The Order Line Status is Requested where the Source is Inventory or Other

      • The Order Line Status is Ready to Ship where the Source is Sign Shop or P.I.

      • The record is approved

    • When the Fulfill Order for Requested MUTCDs button is used on an SO Detail, the Order Line Status is updated to Shipped and the Maintenance Owner and Admin Unit on the associated Sign Face assets are updated to the admin unit of the SO requesting admin unit.

    • Once the Sign MUTCDs have been shipped and delivered to the SO requesting admin unit and have been accepted physically at that location, the Received checkbox is checked on the SO Detail to denote that the sign face assets have been delivered successfully. This receiving action updates the Order Line Status to Fulfilled and updates the Owner Location on the associated Sign Face assets are updated to the admin unit of the SO requesting admin unit. 

    • Notes: This concludes the transfer of Active-Spare status Sign Face assets from the Sign Shop asset inventory to the SO requesting admin unit's asset inventory. The SO Detail item and the Sign Face asset inventory are linked by matching the bar code number of each sign face asset to the range entered in the SO Detail's Bar Code Start/End values.

  • The Manufacturing Run (MR) window has been updated so that:
    • Updates of the MUTCD Code field for an MR Detail record are supported, where the Sign Shop needs to select a larger sign blank size to accommodate additional text in the Sign Face Description. MR Details can now be updated for Sign Type, MUTCD Code, MUTCD Size, Sign Plate Color, as long as the MR Detail maps 1:1 with a Sign Order (SO) Detail record. Now on completing the MR Detail record the system will validate the originating SO Detail record and update the values for the noted fields if the MR Detail and SO Detail record values do not match. The Sign Face Inventory records will be generated using the Sign Type, MUTCD Code, MUTCD Size, and Sign Plate Color values set on the MR Detail. 
    • Adding MUTCDs to an existing Manufacturing Run from the Production Plan window does not update the MR header Status or Date Started fields.

    • The Start Date and End Date filters return all MRs having either Date Started or Date Completed between the set filter range.

    • The Sign Manufacturing Run (MR) window has been updated so that the user now cannot set the MR Start Date and/or Completed Date to exclude a work date recorded in the Run Employee Time. This is checked on completing the MR as well ensuring that there is no future dated employee time.
    • If an MR record has any approved or completed details associated (materials, employee time or run details), the Delete menu item is now hidden for it since an MR with approved details cannot be deleted.

    • When a sign MUTCD record is completed and the sign face assets are added to inventory, the corresponding Sign Order detail record's Order Line Status is now set to a new Ready to Ship status to show these MUTCDs are created but are still located in the State Sign Shop's inventory/loading dock and waiting to be shipped out or fulfilled to the requesting County. The SO detail Order Line Status will be set to Fulfilled only when the fulfillment and receipt processes have been completed.

    • The Manufacturing Run window in the Resources module has been updated to accommodate material usage transactions tied to the entire run vs to a single MUTCD Code. In the Sign Manufacturing Run window, the Manufacturing Usage Material transactions are now created:

      1. On Approve and Save of each material used in the Materials per MUTCD pane;

      2. On Approve and Save of each material used in the Materials per Entire Run pane;

In addition Material Usage transactions can no longer be approved and saved if Current Amount in stock is < Qty Used.

  • The Sign Production Plan window has been updated so that:
    • The hyperlinked Manufacturing Runs (MR) column in the Summary MUTCD Orders pane now displays an Existing Manufacturing Runs pop-up window when clicked. The pop-up displays the list of MRs with Run Status in Awaiting Raw Materials, Paused, Pending, which have at least one row in MR detail table where Sign MUTCD Code matches the MUTCD Code on the summary line which was clicked. The pop-up is intended to allow the user to review all MRs having the same MUTCD Code already but where manufacturing work is not in progress yet, to determine if it would be best to add the newly requested sign MUTCDs to one of these existing runs, or if a new run should be created instead. 
    • The Requested Quantity for the MUTCD Codes are now grouped by the Sign Order Admin Unit requesting the Sign Face items (instead of Requesting District).

    • When using the Add Selected to Existing Run and Add Selected to New Run r-c menu items, the MUTCD Code requested quantities are now inserted into the Manufacturing Run Bar Code details table/window grouped by the Sign Order Admin Unit. This change allows for the tracking of the quantity requested, and input of bar codes, per requesting admin unit on the MR Bar Code details pane.

  • Fill Annual Sign Replacement Plan job has been updated to consider the setting of the Include in Sign Replacement Plan column in the Setup Sign MUTCD Code window, the job's result set in the Annual Sign Replacement Plan window will now:

    • Exclude Signs with Include in Sign Replacement Plan column set to No

    • Include Signs with Include in Sign Replacement Plan column set to Yes or null

  • The Sign Production Plan window has been updated so that:

    • When using the Add Selected to Existing Run button, only Manufacturing Runs which are in status Pending, Awaiting Raw Materials, Paused, and which do not have any MR MUTCD detail record in a completed status, are included in the MR selection pop-up

    • The Existing Manufacturing Run pop-up now does not display MRs with any completed MUTCD details 

  • The Edit Sign Orders window has been updated so that:
    • The Bar Code Start and Bar Code End fields are now editable when the sign order detail record is either not approved, or is approved but in Order Line Status of Requested with a source of Inventory or Other. This change allows the Sign Shop to fulfill sign face assets from inventory without needing to un-approve the sign order detail record.
    • The Fulfill Order for Requested MUTCDs menu item has been updated to also validate if there is a match of the Sign Plate Color and Sign Face Text (Description) between the Sign Face Inventory and Sign Order Detail. Any corrects made on the sign order detail will now be reflected in the sign face inventory.
  • The Create Sign Orders and Edit Sign Orders windows have been updated so that:
    • The Approved field remains editable when selected. Approved sign order detail records are locked from being edited except the Approved, Bar Code Start, Bar Code End, and Received from Sign Shop fields. Sign order details can only be un-approved where Order Line Status is one of Requested, Cancelled, Back Ordered, or On Hold.
    • On approving the parent sign order, the Order Status, and Order Line Status for all details in status Pending, are both set to Requested. On un-approving the parent sign order, only child details in status Requested will revert to Pending. In the Sign Order Details pane only records in status Requested can be unapproved individually to be edited.
  • Updated the Fill Annual Sign Replacement Plan job, so when it is run with Null selection for Admin Unit, the job will import all Admin Unit's data. If there is already an approved record for any Admin Unit and the specific Fiscal Year (FY), the job will skip that Admin Unit for that specific Admin Unit and FY combination and will not throw an error.
  • Updated windows under the Resources > Materials menus so that:

    • The Manufacturing Usage material transaction is now present on the Transaction History tab of the Material Inventory window as an Outflow transaction

    • The Prospective Out field now displays material quantities which are pending (input but unapproved) for Manufacturing Run Usage transactions. This update affects both the Material Management and Material Inventory windows.

Structures Inspector

  • The Bridge Inspection Report has been updated in the Inspection Manager Current Inspections, and Inspection Review windows for both Preview Draft Report and QA Approval states. The updated section title is now displayed as Federal SNBI Condition Ratings. The fields have been updated from the NBI to SNBI standard, and reflect ratings B.C.05-B.C.08, B.C.10-B.C.11, B.C.14-B.C.15. 
  • Current Inspections window of Bridge Inspection, has been updated so that all of the B.C01 - B.C.15 columns provide only the numerical rating and no description

  • Current Inspections and Inspection Review windows of Bridge Inspection have been updated so that:

    • All Tool Tips include the “See the SNBI for item applicability and rating guidance” text.

    • All Tool Tips provide the equivalent detail for the condition rating drop-down columns from their specific rating table.

  • Elements can now be grouped in the Current Condition States tab of the Bridge/Culvert/Diving Inspection On-going window. The element groups can be defined in the new setup window NBI Bridge Element Group. Each NBI Element Class Code can be associated to the Group using the new column Element Group added to the existing NBI Bridge Element Class Code window.

Work Manager

  • In the Work Manager Assets screen, when an asset has been selected and user navigates to the action screen, there are now four options:
    • Edit Asset
    • Create Inspection
    • Create Work Request
    • Create Work Order: this new option takes the user to the Work Order Attribute screen where they can create a new WO for the selected asset. Once the user has defined the WO and saved it, they are returned to the Assets screen to continue asset data collection.
  • Default replacements to Reporting Forms and Asset Inspection API calls are now supported, if present in the configuration key. These replacement strings will be able to be used in setting API filters up in the config key to manage the scope of data downloads. The default tokens are:

    • {adminUnitId} this string maps to the OWNER_ID value of the current admin unit

    • {login} this string maps to the USER_ID value of the currently logged in user account

  • The configuration key now supports the configuration of the GNSS receiver settings.

    The GNSS receiver setting can be localized using translation strings:

    "settings": {

        "use_r1_r2_label": "Use Trimble R1/R2 GNSS receiver",

        "use_r1_r2_details_label": "Trimble Mobile Manager or Trimble GNSS Utility required",

        "GNSS_serial_port_label": "GNSS Receiver Serial Port",

        "select_GNSS_serial_port": "Select GNSS Receiver Serial Port"

    The "R1/R2 GNSS Receiver" settings can also be hidden using the config key (["features"]["showTrimbleGNSSSettings"]). The default value - true.

  • Localization of date field formats is now supported. The configuration key now supports options for short and long date formats across date fields in all app screens (inventory, inspections, work orders, work requests, reporting forms):

    • features/dateFormatShort  (default: MM/DD/YYYY, for example 12/29/2023)

    • features/dateFormatLong (default: ddd MM/DD/YYYY, for example Fri 12/29/2023)
      Note: When the day of the week is included, its name will be shown in the language set on the device.

  • When the SendAssetDetailGeometry feature toggle is turned on in the web app, the asset_vw object and Assets API will now pass the detail or inven_det table level geometry for assets to the Work Manager (WM) app. With this toggle turned on, in WM, assets will be displayed using the detail (inven_det level) geometry. This now allows individual asset details to be selected for editing or to be added to a WO/WR independently. 


  • Added support for Redhat Enterprise Linux (RHEL) 9.
  • A new screen Query Data has been added to allow super users to directly query dataset in the system using standard database query language. By default, this window is placed under the System > Utility menu and the tool is disabled for all security profiles. An Access Level of 7 is required to access the window and use the tool. No data will be changed when using this tool.

Other Improvements and Bug Fixes

  • Fixed: Issue in Structures Inspector web has been resolved and Ground based Safety Inspection scheduling logic now functions correctly. (NYSDOT)
  • Fixed: Issue in Resources module has been resolved and the Create Sign Order and Edit Sign Order windows have been updated so that the MUTCD Legend and Sign Plate Color columns now populate automatically when the MUTCD code is filled out on a sign order detail record. (SCDOT)
  • Fixed: Issue in Resources module has been resolved and approval of material in the Material per MUTCD pane in the Manufacturing Run window triggers the Stock Level Balance warning message when the stock threshold conditions are met. (SCDOT)
  • Fixed: Issue in Structures Inspector web has been resolved and photo inspections now display in printed inspection reports.
  • Fixed: Issue in Pavement Express has been resolved and the error badge no longer persists incorrectly on edited scenarios with no results.
  • Fixed: Issue in Pavement Express has been resolved and Budget Category and Treatment Type filters now display values correctly.
  • Fixed: Issue in Pavement Express has been resolved and running a job that auto-generates upper level decision trees after nodes have been deleted no longer generates errors.
  • Fixed: Issue in Pavement Express has been resolved and it is no longer possible to edit scenarios that are in progress or running.
  • Fixed: Issue in Structures Inspector web has been resolved and first opening the Edit Inspection Teams window, only team members from the admin unit(s) currently assigned to the team are visible and can be selected in the pick list.
  • Fixed: Issue in Resources module has been resolved and deleting a Sign Order from the Create/Edit Sign Orders windows will now remove any reference to it from the Annual Sign Replacement data set. (SCDOT)
  • Fixed: Issue in Maintenance Manager has been resolved and the Work Order wizard no longer allows blank fields in some cases. Project, Asset Type, and Activity fields are required on all work order windows across all modules and the OK button is disabled until all fields set as required in the parent window have been selected in the wizard.
  • Fixed: Issue in Work Manager (WM) has been resolved and if a new asset and a new inspection for it are both created by Admin Unit A, and the asset is assigned to Admin Unit B, on syncing the new data and switching to Admin Unit B both new items are displayed in WM consistently.
  • Fixed: Issue in Smart Sync API used by Work Manager now works correctly with proper table registration. Table names used in registration need to be in UPPER CASE. (Vinci Autoroutes)

Known Issues, Limitations, and Restrictions

New Known Issues

  • In Maintenance Manager, changing values in the Asset Inspection window generates several errors.
  • In Maintenance Manager, attempting to create an asset inspection from the Maintenance Assets screen currently generates an error. Workaround: Users can still create the inspection using the Sign Inspection window. (NVDOT)
  • An error is currently generated when trying to access the following API endpoints in a load balanced environment with SSL terminated before the application server: <context>/rest/v1/applicationPretty.wadl, <context>/rest/v2/applicationPretty.wadl, and <context>/rest/scim/applicationPretty.wadl
  • In System module, an error is currently generated when attempting to refresh database structure tables from the database. (NVDOT)
  • In System module, an error is currently generated when attempting to run the Pavement Analyst: Recreate Pavement Structure job. (DELDOT)
  • In Maintenance Manager, an error is currently generated when attempting to Insert a new or Insert Like record and save it in the Maintenance Assets table. (NVDOT)
  • In Maintenance Manager, when creating a new Work Order in the Annual Work Plan window, an invalid column error message appears. The Work Order is still created and the Work Target has a new record with some of the fields populated. (SCDOT)
  • In Maintenance Manager, the Employee Daycards pane and Employee drop-down menus are not always populating the full employee list available to the signed in admin unit. (SCDOT)
  • In Structures Inspector mobile app, SSO with OpenID has not been fully tested so it is not officially approved for the mobile app. (NYSDOT)
  • In Work Manager app, if a user does not tap Save before navigating away from their changes, then edits and new records are not saved and the user is not warned. (NYSDOT)
  • In Maintenance Manager, in the Create New/In Progress window and the In-House Projects window when using the date picker to select a Start Date or End Date for a record that is not highlighted, the date picker closes too quickly to be used. Workaround: Select the date picker a second time opens it correctly.
  • In Pavement Analyst, the Export HPMS 0.5 Mile Data page currently generates an error when opened. (TXDOT)
  • In Resources module, the Edit Sign Orders page currently generates an error when opened.
  • In Work Manager, if the admin unit an asset is assigned is changed several times the asset will disappear from the correct admin unit's map display. Workaround: The admin user deletes and re-installs the app again, the asset will display correctly.
  • In Maintenance Manager, selecting a Sidewalk Inventory tab in the Sidewalk Inspections window generates an error about the Asset Sub-Category ID. Workaround: Add the column, make it editable and required. (MnDOT)

Resolved Known Issues

  • API - Assets and linked inspection no longer disappear from Work Manager after changing the admin unit for the asset.
  • Standard product -  Run Today PM Job MMS system job no longer freezes or makes the application unstable.

Existing Known Issues

  • BMS - Incorrect Structure is highlighted when calculating risk for the "Selected Structure" on Risk Assessment window

  • INDOT -  Point features are not highlighted on the map after selecting them in Day Cards window
  • Quick Filter drop-down is not reset after not filtering when closing pop-up window
  • In a PaginatedDataWindow, Find with 'is Null' operator will skip the matching values on the searching page and switch to other pages in no order.
  • If the data source of a PaginatedDataWindow uses a multi-column unique index or Primary Key, Find function will not work properly. In this case, use Filter function instead.
  • When creating a brand-new Security Profile, the screen will display a "Level-3" access for all the modules by default, when in fact this security profile will not have access to any modules. The Admin user needs to manually set the access level to 2 or above for any modules that the security profile should have access to.
  • In a PaginatedDataWindow, if a record is selected and then the page is refreshed through Browser's Refresh button (or press F5 key), the record will not be selected after refreshing. Clicking the Reload button within the application is not affected.
  • When selecting multiple Work Requests in the Roadway - Day Cards window, only the last one is being selected.
  • In the Roadway - Reports window, Date fields are showing up in the wrong positions and as locked fields.
  • In Maintenance Manager, when attaching Work Orders to Work Requests, the Work Request number does not show the new IDs.
  • In Maintenance Manager, when running a scenario for only Signs, results currently contain all asset types.
  • In Work Manager Mobile App, when syncing an Accomplishment recently set to null, the field is populated to 1.
  • In Fleet Maintenance Manager App, it is not currently possible to save a numerical value with a comma as opposed to a decimal point in several quantity fields.
  • In Work Manager Mobile App, clicking Cancel in the middle of linking a work order is not redirecting users to the Work Request list as expected.
  • In System - Schedules, the Find options pop-up is displaying incorrectly.
  • In Maintenance Manager - Barrier Inventory window, the vertical scroll bar shifts to previously selected columns.
  • In Roadway, when searching for Work Plan Numbers notification message when only a single record is returned is not displaying.
  • When searching the Performance Master Data by AADT field, values from the database are being rounded to whole integers in the UI making search results confusing.
  • In Maintenance Manager -  Create New/In Progress window, when selecting multiple Work Requests to link to a Work Order and saving, only one Work Request record is being linked.
  • In Pavement Express, when editing Parking Lot Distress and Condition Indices and trying to save an error is being generated and the edits are not being saved.
  • In the Resources module, the icon for System Jobs is currently not displaying.
  • In Pavement Express - Scenario Results, the Budget Category and Treatment Type filters are not working correctly.
  • In Work Manager Mobile App on Android Devices, when the language is set to French and fields are populated with decimal numbers, the decimal points are not clickable on the keyboard. Numbers containing decimals can be copied and pasted into the fields.
  • In System - Manage Reports window, when making changes and migrating selected data, results differ before and after migration for the Reinforcing Fabric Present checkbox and Depth for Layers 4-12 field.
  • In Work Manager, the Accomplishments field for Location Day Cards is being erased when synced.
  • In Work Manager Mobile App, when a Work Order is created in the web application and saved as soon as the reference data is available in the app right after an app sync and the app crashes.
  • In Maintenance Manager - Create New/In Progress window, when selecting Signs as the Asset Type in the Add Work Order pop-up, the drop-down list does not populate.
  • In Pavement Express, when searching for a null value in the Lane Miles field, search results are not returned correctly.
  • In Pavement Express, the error message notifying a user of why a scenario could not be run persists even after the issues are corrected.
  • Jasper Dashboards and reports present an error when accessing data source. 

  • In Work Manager mobile app, a video attachment longer than 10 seconds will fail to upload correctly and cause issues on sync.
  • In System module, when a report is updated or created using Jasper Server, it no longer shows up under the report owner in the Manage Reports window. They are still available and functional through the Reports pane. (ILDOT)
  • In Work Manager mobile app, when a video is uploaded using the Attachments tab, it does not appear in the attachments list.
  • In Pavement Management, Save is still active after a copied report has been saved to a user's myReports folder. (TXDOT)
  • In Pavement Analyst, when copying a report in the Reports window, the original report and the new report are both highlighted.
  • In Roadway, after selecting multiple materials in the Material Short List pane of the Day Cards window, only one material is displayed. (INDOT)
  • In Structures Manager, when editing team members in the Teams window, members are not being filtered by the admin unit. Currently, deleting the admin unity and re-selecting it will filter the list correctly.
  • In Work Manager mobile app, the Obstruction Types list for Sidewalk Inspections is currently cut off when viewed on a phone screen. (MnDOT)
  • In Pavement Management, when adding a new record in the Optimization Analysis window, if the user refreshes the page the new records in Reporting Function and Save are both highlighted. (TXDOT)
  • In Pavement Management, when deleting treatments in the Treatments window, it can take up to 14 minutes for the records to be deleted and sometimes generates an error. (TXDOT)
  • In Work Manager mobile app, when duplicating a Work Request with multiple attachments, only the first attachment is displayed. Currently, rotating the screen or deleting the visible attachment will display the other attachments.
  • In Structures Inspector mobile app, the Comments and Other Observations fields on the N.S.c.O. tabs are limited to 100 characters. (NYSDOT)
  • In Maintenance Manager mobile app, users are able to log in without an internet connection without seeing an error message notifying them that the app requires an internet connection.
  • In Pavement Express, when logging out users are incorrectly redirected to an ams-ui login page.
  • JasperServer reports are generated twice. This is working as designed in JasperServer reports and cannot be changed. Reports are rendered twice:

    1. Initial request loads only first report page as fast loading summary

    2. Second request loads entire report for display/download purposes

  • In the Work Manager Mobile App, if Lat/Long fields are present on an Asset Collection Form, the negative Longitude values will still cause the Save button to be enabled on the opening form. Lat/Long fields should not be included in collections, they should be kept on the web side only and updated on sync from the Geometry maintained for the asset record.
  • In the Work Manager Mobile App, selecting one segment from a multi-segment Beat asset for a location day card currently generates an error.
  • In the Work Manager Mobile App, currently when the URL for an ESRI base map is incorrect and a user tries to change the base map, the app crashes.
  • In the Work Manager Mobile App, when a user tries to download multiple base maps, if the first map to be downloaded is configured incorrectly then none of the maps download. It is possible to change the order of the maps so that the incorrect map is last which will allow the other maps to download correctly.
  • In the Work Manager Mobile App, layers for online maps also appear on offline maps although layers are not supported while offline. Logging out and back in will update the offline map.
  • In the Work Manager Mobile App, when syncing after performing a Pond Inspection the sync fails. Inspection questions are retained when text is entered into Field Rain Depth (In) field (MNDOT)
  • In the Work Manager Mobile App, the Add Work Log button is not available for shared Work Orders. (NYSDOT)
  • In Pavement Management, it is not possible to see data and graphs in the Pavement Mgmnt > Database > Construction > Pavement Structure (Profile / Cross Section) &menu_id=pms_graph window. (TXDOT-PMS)
  • In the Work Manager Mobile App, it is not currently possible to create a Line type location for Reporting Forms if there is an associated route (field Start and End MP are present in WM on location details pane). This is an API issue. Locations can still be created in the web application.
  • In Signals, when selecting multiple assets with the multi-select tool on the bound map, it will sometimes not select all the assets within the selected area. After selecting assets and moving them on the map, users may have to click in the general map area to complete the action. Users will also need to click on the new Edit button on the map to complete the edit process. To select another single asset afterwards, users need to switch from the multi-select mode back to the Arrow tool. (NYSDOT)
  • When using the Work Manager mobile app on a device with low memory, switching the app to the background can result in being logged out automatically. If the user needs to authenticate using Open ID to log back in, they will need an internet connection. This means that if they are logged out due to low memory while offline, they may be unable to log back in until they have internet connectivity.
  • In the Work Manager mobile app, if a user enters data in a Reporting form or Asset Collection form and then switches the app to the background and a timeout occurs, the data entered will not be saved. This is an expected behavior and will not be changed.
  • In the Work Manager mobile app, if an inspection has fields where text must be entered as input, the check icon next to the field will be cleared out after the inspection has been synced. This only affects open text fields.
  • After migrating JasperReports Server reports, private reports cannot be viewed in the AgileAssets application since they are migrated to the user's private JasperReports Server folder.
    Workaround: Copy this report from the private user's folder in JasperReports Server repository directly to Migrations folder. Make the report public prior to migration from Manage Reports window, and then make it private again after successful migration if desired.
  • For JasperReports ad-hoc views used in dashboards, JasperReports Server 7.8 version provides a new parameter to show Titles by default so they can be duplicated in places where they are used. To address this issue, the duplicated headers can be disabled manually in JasperReports Server when opening the dashboard in Designer mode.
  • For JasperReports ad-hoc views used in dashboards that use Crosstab visualization type, an extra Measures field is introduced with JasperReports Server 7.8. To avoid this issue, the visualization type needs to be changed to any other type. This may be configured directly in JasperReports Server when opening the dashboard in Designer mode.
  • General font and scale changes were introduced with JasperReports Server 7.8. As a result, some dashboard objects may be different than in previous versions and have different formatting (ex: ad-hoc views used in dashboards that use Pie Chart visualization type can display less information or may not show all values). To avoid this, the space used might need to be increased or the font size may need to be decreased.  The same might need to be done for Stacked Column visualization type and others. This may be configured directly in JasperReports Server or fixed explicitly for every specific dashboard object.
  • Some String Type report parameters after JasperReports Server 7.8 upgrade may display Null. This value can be removed manually while selecting report parameters for viewing so that the report will be generated as before.
  • As a result of general font and scale changes introduced with JasperReports Server 7.8, some Table headers in the reports can be wrapped to another line thus hiding part of the text. This issue may also affect some report data - titles, text displayed in table columns/rows etc. This might need to be fixed explicitly for each specific report.
  • There is an existing ESRI bug (https://support.esri.com/en/bugs/nimbus/QlVHLTAwMDEzODczMQ==) wherein the Export Network tool fails to include all routes in the output when the Linear Referencing System (LRS) Time and Last LRS Time parameters are used.

  • In the Structure Inspector mobile app, the Inspection Date field has been removed from the general form. It will be added back with a validation check for past due inspections.
  • Version 7.6.1 of the Work Manager mobile app crashes on non-supported iOS version 12.4.8.
  • ESRI 10.8.1 has an existing issue (BUG-000138399) that will affect users of our Roads and Highways module. They can work around the bug until ESRI resolves it by using the Relocate Events tool from the Location Referencing Tools.tbx located in the installation directory C:\Program Files\ArcGIS\LocationReferencing\Server10.8\ArcToolBox\Toolboxes when creating the GP Tool.
  • On mobile apps running on Windows, when using the device's camera to scan a barcode, the app will crash if the app has not previously been given access to the camera and the device is rotated.
  • In Firefox, User Update and Date Update aren't displaying for added elements in Tunnels.
  • Work Manager validation checks for Work Logs aren't currently working.
  • Users cannot view all warranties attached to a Repair Order if one of them has an empty Name or Warranty Rule field in the Fleet Maintenance Manager App.
  • In the Work Manager mobile app, two location cards created for the same asset and the same date currently share Work Logs. Work logs created, edited, or deleted on one will be reflected on the other card. The Web Application does not allow duplicate Location cards for the same Date and Asset, so if a duplicate is created on Work Manager by mistake, it can be easily deleted on the Web application or on Work Manager.
  • Repair Orders are currently taking longer than usual to load in the Fleet Maintenance Manager app.
  • In the Fleet Maintenance Manager app, the Date selector is cropped in landscape mode on small devices.
  • Delete is not available in the Fleet Maintenance Manager app.
  • Direct Cost Quantities are rounded or truncated if too large to display in the Fleet Maintenance Manager app.
  • Direct Cost Activity cannot be updated to None if it has previously been set with a different value in the Fleet Maintenance Manager app.
  • Changing Warranty Rules does not currently reset unsaved values on Repair Orders in the Fleet Maintenance Manager app.
  • The Repair Order Number is currently missing from the header of drop-down lists in the Repair Order screen in the Fleet Maintenance Manager app.
  • Time Spent does not currently support 2 decimal places in the Fleet Maintenance Manager app.
  • The Type of Service drop-down in the Fleet mobile app and Equipment Work Class drop-down on the web are not currently synced.
  • Lists are not using the full screen space in Admin Units and Daycards in the Fleet Maintenance Manager mobile app - the lists can still be scrolled in their entirety so no functionality is lost.
  • The Mileage field is not following digit parameters for Repair Orders in the Fleet Maintenance Manager app.
  • Labor and Equipment daycard statuses are not syncing correctly between the web and the Fleet Maintenance Manager app.
  • Direct Costs are not updating correctly when Description or Part Number exceed 100 in the Fleet Maintenance Manager app.
  • In Fleet & Equipment Manager, it is currently possible to delete all the equipment from an equipment purchase and then have that purchase approved.
  • The Work Manager mobile app can crash if the device screen is rotated during sync.
  • In the Structure Inspector mobile app, in certain network connectivity conditions where a sync of an inspection with attachments from the structure inspector mobile app fails, a subsequent successful sync of the app may cause element condition state notes to be duplicated.
  • In the Work Manager mobile app, some thumbnails for uploaded photographs added to an inspection rotate 90°.
  • In the Work Manager mobile app, assets cannot be setup to view in the app as View Only. They need to have the necessary geometry information and assets set to allow editing and inspection creation.
  • In the Work Manager mobile app, only one currency symbol ($) is currently supported.
  • In Work Manager and Maintenance Manager, photographs added to an Inspection do not display in the app on some Android devices. This issue is device specific.
  • In Maintenance Manager, it is currently possible to create an inspection without entering an Inspection Date. If no date is selected, when syncing the inspection to Work Manager, it will default to 01/01/01 on Work Manager.
  • In Structure Inspector, when the Tunnel inventory screen is displayed, Revert Edits is briefly shown and then hidden along with Edit Tunnel.
  • Structure Inspector inspections for Tunnels can currently be edited after being submitted.
  • Work Manager mobile app users on Android devices with memory of less than 2GB may receive an Out of Memory Exception. Please close and reopen the app daily to avoid this issue.
  • The Structure Inspector mobile app Condition State comment text box covers the title.
  • The supplied CORS filter for Tomcat will not work on Tomcat version 8.5.32 and above. Customers need to review the use of the CORS filter and update web.xml as needed. Additional information can be found at https://tomcat.apache.org/tomcat-8.5-doc/config/filter.html
  • As of Chrome 71, browser pop-ups may be blocked which will negatively affect system operations. To address this in Chrome go to Settings > Advanced > Content Settings > Pop-ups and redirects and then add the URL for the application.
  • The new GIS Explorer like all web mapping applications requires datasets in the geographic coordinate system (EPSG:4326), so customer schemas with data stored in a different coordinate system would need to be transformed for map layers to be created from the dataset. See the section on re-projecting geometries in the Implementation Guide
  • Inserting a location or inventory item from a map is not functional when using Firefox as web browser. To work around this limitation, use the other supported web browsers: Chrome or Safari
  • When a user selects to print a map as an image (png file) using Firefox as your web browser, the file is downloaded as map.png.pdf. User would have to manually edit out the .pdf extension from the file name, after the file has been downloaded, to be able to open/use the file
  • When a user defines a map print template of size 34x44 or larger, an error is returned since the size of the generated map image always times before a PDF for printing is generated
  • While working on the GIS Interface and performing tasks that does not generate a request to the server (such as styling a map), your user session may expire as a result. The configured session expiration warnings will be displayed when this occurs or your session may timeout and a session expiration notification displayed, if a warning is not configured
  • Map filter value does not get pre-populated in the JasperReport print template, even though the parameter is specified for display in the template
  • Map filter value cannot be defined or edited for a map with a specified area of interest. To work around the definition limitation, the map filter should be defined before the AOI is set
  • A map's layer style settings become null and un-editable, when an applied filter is partially applicable or not applicable to the defined styling attribute values for the map
  • On a map bound to a data window, some items when selected on the map aren't highlighted in the data window because they aren't present there (In a data window, items can be Access Regulated), but on the map all inventory items are displayed
  • In the Roads & Highways interface, routes with curves are not handled properly by the ESRI FDGB API. A workaround is to have the agency densify the routes to turn the curves into line strings
  • The HTML5 based copy/paste functionality has limitations on the number of rows that can be copied to a browser's clipboard
    • Edge - 4000 rows
    • Chrome - 400 rows
    • Firefox - 1000 rows
    • Edge on a Surface Tablet - 15 rows
  • When user select to copy rows from a data window, data from hidden columns on the window are also copied to the clipboard
  • The spinner indicating that a layer is loading in the GIS Explorer, continues to spin after selecting to remove a previous loading layer by using either the new map or remove layer option
  • When zoomed in at the 0.6km/0.4m level before selecting to print a map, the basemap is not rendered on the resulting printed map
  • Hebrew and other languages with special characters are not rendered properly on the properties panel of GIS Explorer
  • GIS Explorer does not display the contents of the screen for a right to left language setting
  • The owner of a GIS catalog folder no longer has access to the catalog, when the folder is shared by a GIS admin with administrative units that the owner of the folder does not belong to
  • A map built from an image service is not rendered in the printed document (PDF or PNG) when select to print the map
  • An image layer is not displayed on the map when change the basemap from the None option to any other basemap option
  • A map comprised of layers from multiple sources including an image service, does not display the layers in the correct z-order when the layers are re-ordered
  • For some monitor resolutions, opening the messages dialog while the GIS Explorer window is open results in the messages dialog to be partially hidden
  • When the same editable layer is added to GIS Explorer so there is more than one active, the features on the layer cannot be dragged for an edit
  • The undo/redo of edits retains the actions performed even the associated layer has been removed
  • When adding a new editable layer to a map with in-progress edits, the undo and redo options are temporarily disabled. Performing an edit re-enables undo/redo and previous edits can be undone or redone
  • In Microsoft Edge, some admin units in the Admin Units drop-down on the inspection team's creation dialog, appear as actionable links
  • Setting of columns as fixed in a data window is not supported in right to left language displays, such as for Hebrew or Arabic, i.e. only the left-most columns can be fixed
  • There is an issue in ESRI ArcGIS Enterprise 10.6.1, that prevents the publishing of services for Oracle tables or views with a geometry column owner of MDSYS. When the ESRI issue is addressed, we will test and ensure that the functionality has been restored

Note: Going forward, issues which are categorized as expected functionality will be noted in the help and removed from this list.

Supported Third Party Applications and Versions

Verified items have been tested on this release. Supported items have been tested on previous releases and may have a less than optimal experience for this release. Unless otherwise specified, the version numbers listed are verified.

Application ServerApache Tomcat


JavaOracle Java SE11.0.21

*Zulu JDK

Oracle JDK



*Zulu JDK is the preferred JDK.

Support for Open JDK ended with 7.6.4.

Web Browsers

Internet ExplorerN/ANote: Microsoft stopped supporting Internet Explorer as of August 17th, 2021 and Agile Assets stopped supporting it on June 15th, 2022 for all versions of the application.
Chrome102 or newer

FirefoxESR 115.5.0Extended Support Release versions are supported.
Mobile Safari

iOS 15X

iOS 16X

Database ServersOracle Enterprise Edition


Requires OJDBC8 driver

Support for 18.x ends at 7.8.2


Support for 9.5 and 9.6 ended with 7.6.5.

Server Operating SystemsMS Windows Server


Support for 2008 ended with 7.6.4.
Red Hat Enterprise Linux



Support for 5 and 6 ended with 7.6.4.


JasperReports 4.X was deprecated after 7.6.1 and JasperReports Server 6.x was supported through 7.6.2.

Support for versions prior to JasperReports Server 7.8 ended with 7.6.3.

Mobile AppsiOS







The Materials Manager mobile app is now supported on Android.


Fall Creators Update, build 16299 or later

All mobile apps are now supported on Windows 10 and 11.

1909 - 19H2 - November 2019 Update - build 18363 or higher is recommended

LRS Interface

ESRI Roads & Highways

ArcMap 10.7, 10.7.1, 10.8, 10.8.1 and their companion ArcGIS Enterprise versions

ArcGIS Pro 3.1 and its companion ArcGIS Enterprise version (11.1)

Install the latest Roads and Highways patches.
GISESRI ArcGIS Enterprise

For data reading and editing:

  • Oracle: ArcGIS Enterprise v10.5.1 or v10.6
  • Postgres: ArcGIS Enterprise v10.8.1

For data reading only:

  • Oracle: ArcGIS Enterprise v10.8.1
  • Postgres: ArcGIS Enterprise v10.8.1

Mobile Apps and Device Specifications

NotesDevice TypeProductRecommended Minimum Device Specs

Note: The current version of the mobile apps require a minimum web application version of 7.7.4+ to support the current release version.

Use with an unsupported web application can result in data loss or corruption.


Fleet Maintenance Manager

Structure Inspector

Materials Manager

Work Manager

iOS, Android, or Windows

Screen Size: 7 inch

Camera resolution: 8MP

Internal memory: 4GB

Device storage: at least 64GB, with a minimum of 4GB available

Smart Phones

Fleet Maintenance Manager

Materials Manager

Work Manager

iOS or Android

Screen Size: 5.8

Camera resolution: 8MP

Internal memory: 3GB

Device storage: at least 64GB, with a minimum of 4GB available

DesktopWeb applications

All operating systems

System RAM: 4GB

Processor Speed: Single Core 2 Ghz

Processor Type: 64 bit

Screen Resolution: 1024 X 768

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