Complete a Repair Order

Repair orders can be completed from the Commercial Repair Orders page. To access the Commercial Repair Orders page, follow the steps below:

  1. Click Operations in the top banner menu
  2. Hover over Commercial Repair in the drop-down menu
  3. Click Create in the drop-down menu

To complete a repair order and mark it for completion, perform the following steps:

  1. Enter the Equipment Name and VIN
  2. Click in the Repair Orders pane
  3. Click Insert in the drop-down menu
  4. A pop-up will notify you of all existing repair orders for that piece of equipment
    Click OK
  5. Locate the repair order, if there are several, to verify and select the record for this repair order
  6. Compare the activities shown with what was actually performed and also review the parts purchased for the repair
  7. If the repair order is ready to be closed, click
  8. Click Close RO in the drop-down menu
    This will immediately update the Status column or the Status field to Completed depending on how you are viewing the repair order
    or
  9. Click Save to save your changes
    Or click Reload to erase your changes

View Completed Repair Orders

To access the Closed Repairs page, follow the steps below:

  1. Click Operations in the top banner menu
  2. Hover over Commercial Repair in the drop-down menu
  3. Click Closed Repairs in the drop-down menu

The Complete Repair Orders window allows you to view all completed repair orders between a certain date range and verify that the repairs authorized for a vehicle at a commercial (non-agency) garage as documented in the Help Desk window were completed. If the verification shows no discrepancies, you can mark the record for the repair as complete.

To view close repair orders, follow the steps below:

  1. Check the Show Closed from checkbox
  2. Select a From Date from the calendar pop-up
  3. Select a To Date from the calendar pop-up
  4. Click Reload
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