To create a work request (WR) from an Asset pane, follow the steps below:

  1. Choose an asset either by selecting it from the list of available assets or by locating it on the map and clicking on its icon there.
  2. Click Issue Work Request in the map pane.
  3. An Insert Work Request pop-up will appear with the following fields:
    • WR# - automatically filled with existing asset information
    • Administrative Unit - automatically filled with existing asset information
    • Assigned Admin Unit - select a unit from the drop-down menu
    • WR Status - select a status from the drop-down menu
    • Asset Type - automatically filled with existing asset information
    • Reported Date/Time - automatically fills with the current date and time
    • Asset - automatically filled with existing asset information
    • Work Request Name - required field in which you can name your work request
    • Work Request Type - select a type from the drop-down menu
    • Description - optional field in which you can explain the work request
    • Comments - optional field in which you can leave additional information about the work request
    • Att. - double-click to add an attachment to the work request. In the pop-up window, right click to view your options about where to pull the file from.
    • User Update - automatically filled with current user name
    • Date Update - automatically filled with current date
  4. Click OK
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